Grassroots Family Business
MADSEN Cycles stands apart in a world where large corporations with massive marketing budgets dominate. We are small, and we embrace it. Every bucket bike that rolls out of our shop carries with it the heart and soul of a passionate family business—one that prioritizes personal connections, meticulous craftsmanship, and an inclusive, tight-knit community.
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Stellar Customer Care by the Madsen Family and Team
You’re not dealing with an impersonal customer service department when you reach out to MADSEN Cycles. You’re talking to real people—usually Alli or Jared—who truly care about you and your bike. Whether it’s answering questions, troubleshooting an issue, or celebrating your bucket bike adventures, we are here, invested in your experience. We understand that a MADSEN bike is more than just a mode of transportation—it's a lifestyle, a way to connect with like-minded people, and, perhaps most importantly, a way to create epic family memories.
Small Family Business, Jared Still Involved in Every Detail
MADSEN Cycles isn’t just another brand—it’s a labor of love. From the very beginning in 2007, we’ve built MADSEN Cycles with grit, passion, and dedication, with no outside investors pulling the strings. Jared Madsen, the visionary behind our bikes, remains deeply involved in every detail, from design refinements to quality control to the building and packaging of each bike. You’ll often find Jared FaceTiming a customer, personally walking them through any questions or concerns, or creating a custom seat for a child with special needs to ensure the perfect fit. His hands-on approach ensures that every bike meets the highest standards and serves the needs of our riders. Unlike companies that churn out products without a second thought, we take the time to get things right, always striving for innovation while preserving MADSEN's classic, timeless spirit.
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Established, Inclusive, Tight-Knit & Passionate Community
When you join the MADSEN movement, you’re not just buying a bike—but becoming part of our family. Our riders come from all walks of life, brought together by a love for adventure, inclusivity, and the freedom a MADSEN provides. Parents, grandparents, adventurers, entrepreneurs, and individuals with special needs alike have found that our bucket bike isn’t just practical—it’s transformative. Through social media, meet-ups, MADSEN challenges, and shared experiences, our community thrives, supporting and inspiring one another in ways that extend far beyond cycling. The MADSEN Map features a growing network that connects our riders worldwide, helping them discover and engage with fellow bucket bike enthusiasts.
At MADSEN Cycles, we believe being small is a strength. It allows us to stay personal, to innovate with heart, and to build something truly special—together. So, why a MADSEN? Because being small is one thing that sets us apart—and makes us great.
Community Ride 2024, Holladay Utah
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Read More from the 'Why a MADSEN' Series